[{"data":1,"prerenderedAt":407},["ShallowReactive",2],{"help-en":3},{"id":4,"title":5,"body":6,"description":399,"extension":400,"meta":401,"navigation":402,"path":403,"seo":404,"stem":405,"__hash__":406},"content\u002Fhelp\u002Fhelp.en.md","Help Center — Frequently Asked Questions",{"type":7,"value":8,"toc":365},"minimark",[9,28,31,36,41,53,57,65,67,71,75,78,81,94,98,101,107,110,114,117,122,125,129,136,139,143,146,149,151,155,159,162,177,181,188,191,195,198,215,218,221,225,228,230,234,238,241,252,256,266,270,277,281,288,291,294,296,300,304,311,315,318,322,325,333,336,338,342,345],[10,11,12,13,17,18,21,22,24,25,27],"p",{},"Hello, and welcome to the ",[14,15,16],"strong",{},"SMS-Activation Help Center","!",[19,20],"br",{},"\nThank you for choosing SMS-Activation – your trusted global platform for receiving SMS online.",[19,23],{},"\nWe provide fast, secure, and worldwide verification code reception, helping you easily complete account registration, login verification, and more.",[19,26],{},"\nIf you run into any issue, feel free to look for the answer on this page or contact our support team for help.",[29,30],"hr",{},[32,33,35],"h3",{"id":34},"account-sign-up","📝 Account & Sign Up",[37,38,40],"h4",{"id":39},"how-do-i-create-an-sms-activation-account","How do I create an SMS-Activation account?",[10,42,43,44,49,50,52],{},"Click the ",[45,46,48],"a",{"href":47},"\u002Fen\u002Faccount\u002Fregister","Register"," button in the top-right corner of the homepage, fill in your email and password, complete verification, and your account will be created.",[19,51],{},"\nIt only takes a few seconds, and you're ready to go!",[37,54,56],{"id":55},"what-should-i-do-if-i-forget-my-password","What should I do if I forget my password?",[10,58,59,60,64],{},"Click ",[45,61,63],{"href":62},"\u002Fen\u002Faccount\u002Fforgot","Forgot Password",", enter the email you registered with, and verify it to reset your password.",[29,66],{},[32,68,70],{"id":69},"countries-services","🌍 Countries & Services",[37,72,74],{"id":73},"what-is-the-sms-activation-sms-reception-service","What is the SMS-Activation SMS reception service?",[10,76,77],{},"SMS-Activation provides temporary virtual numbers for receiving SMS verification codes (SMS OTP) sent by third-party platforms online, which is useful for account registration, identity verification, and similar purposes.",[10,79,80],{},"This service helps you:",[82,83,84,88,91],"ul",{},[85,86,87],"li",{},"Hide your real phone number and protect your privacy;",[85,89,90],{},"Avoid spam calls;",[85,92,93],{},"Complete verification flows quickly and efficiently.",[37,95,97],{"id":96},"which-countries-are-supported","Which countries are supported?",[10,99,100],{},"Our number inventory covers 200+ countries and regions worldwide, including but not limited to:",[102,103,104],"blockquote",{},[10,105,106],{},"United States, United Kingdom, Russia, France, Germany, Japan, Indonesia, India, Hong Kong, Taiwan,\nMexico, Singapore, Sweden, Ukraine, and more.",[10,108,109],{},"For the full list, check the country selector menu on the homepage.",[37,111,113],{"id":112},"which-service-platforms-are-supported","Which service platforms are supported?",[10,115,116],{},"We support more than 1,900 popular services worldwide, including:",[102,118,119],{},[10,120,121],{},"Telegram, Google, Facebook, WhatsApp, TikTok, Discord, Amazon, WeChat, PayPal, and more.",[10,123,124],{},"You can search for the platform you need in the service list on the homepage.",[37,126,128],{"id":127},"what-if-the-platform-i-need-isnt-listed","What if the platform I need isn't listed?",[10,130,131,132,135],{},"If you can't find your target platform in the service list, choose the \"",[14,133,134],{},"Any Other","\" option.",[10,137,138],{},"This allows you to receive SMS from services that are not listed or custom services.",[37,140,142],{"id":141},"are-chinese-86-numbers-supported","Are Chinese (+86) numbers supported?",[10,144,145],{},"Unfortunately, due to local regulations in mainland China, we do not offer mainland Chinese numbers.",[10,147,148],{},"However, you can still use virtual numbers from Hong Kong, Macau, and Taiwan.",[29,150],{},[32,152,154],{"id":153},"how-to-use-the-service","📲 How to Use the Service",[37,156,158],{"id":157},"how-do-i-receive-sms-with-a-virtual-number","How do I receive SMS with a virtual number?",[10,160,161],{},"The process is simple and takes just a few steps:",[163,164,165,168,171,174],"ol",{},[85,166,167],{},"After logging in, select the service you want to use;",[85,169,170],{},"Choose a country\u002Fregion and click the green buy button;",[85,172,173],{},"The system will assign you a virtual number;",[85,175,176],{},"The verification SMS will show up in your activation record automatically.",[37,178,180],{"id":179},"how-long-can-a-number-be-used","How long can a number be used?",[10,182,183,184,187],{},"Each number is usually valid for ",[14,185,186],{},"20 minutes",", during which you can receive multiple SMS.",[10,189,190],{},"If no verification code arrives within 20 minutes, the amount you paid is refunded automatically.",[37,192,194],{"id":193},"why-havent-i-received-an-sms","Why haven't I received an SMS?",[10,196,197],{},"Sometimes things don't go as expected. The following factors may prevent successful SMS reception:",[82,199,200,203,206,209,212],{},[85,201,202],{},"The third-party platform blocks virtual numbers;",[85,204,205],{},"Numbers of the target country are restricted;",[85,207,208],{},"You are using a VPN or a high-risk IP;",[85,210,211],{},"Your current device or network behavior is flagged as abnormal;",[85,213,214],{},"International SMS transmission delays, blocking, or other network issues.",[10,216,217],{},"We recommend switching networks (for example, turning off your VPN), changing devices, or trying a number from another country.",[10,219,220],{},"Please also follow the terms of use of the third-party platform to make sure the SMS can be delivered.",[37,222,224],{"id":223},"can-the-same-number-be-reused","Can the same number be reused?",[10,226,227],{},"Every virtual number is disposable — once used, it's released by the system and can't be used again.",[29,229],{},[32,231,233],{"id":232},"payment-orders","💰 Payment & Orders",[37,235,237],{"id":236},"which-payment-methods-can-i-use-to-top-up","Which payment methods can I use to top up?",[10,239,240],{},"We support a variety of global and regional payment methods, including:",[82,242,243,246,249],{},[85,244,245],{},"Alipay",[85,247,248],{},"WeChat Pay",[85,250,251],{},"Cryptocurrency USDT (TRC20)",[37,253,255],{"id":254},"my-balance-didnt-arrive-after-topping-up-what-should-i-do","My balance didn't arrive after topping up. What should I do?",[10,257,258,259,265],{},"Top-ups usually arrive within 5–15 minutes. If yours is taking longer, please contact our support bot\n",[45,260,264],{"href":261,"rel":262},"https:\u002F\u002Ft.me\u002Fsms_activation_net_bot",[263],"nofollow","@SMSActivationBot"," and provide your payment screenshot and order details — we'll verify and process it as soon as we can.",[37,267,269],{"id":268},"does-my-balance-expire","Does my balance expire?",[10,271,272,273,276],{},"Top-up balances are ",[14,274,275],{},"valid forever"," and can be used to buy numbers at any time, with no time limit.",[37,278,280],{"id":279},"can-i-get-a-refund","Can I get a refund?",[10,282,283,284,287],{},"Virtual numbers are one-time digital services and are ",[14,285,286],{},"non-refundable once purchased",".",[10,289,290],{},"If a system issue genuinely prevents you from using the service, you can submit a ticket or email us — we'll review it manually and process the refund (if approved) within 7–14 business days.",[10,292,293],{},"Please note: all refund requests go through manual review to ensure their legitimacy.",[29,295],{},[32,297,299],{"id":298},"️-security-privacy","🛡️ Security & Privacy",[37,301,303],{"id":302},"is-my-data-safe","Is my data safe?",[10,305,306,307,287],{},"We take your privacy very seriously. All communication on this site is encrypted via SSL, and your account information is used only to provide and improve the service — it will never be sold or leaked to third parties.\nFor details, please see our ",[45,308,310],{"href":309},"\u002Fen\u002Fsite\u002Fprivacy","Privacy Policy",[37,312,314],{"id":313},"can-i-stay-logged-in-on-multiple-devices","Can I stay logged in on multiple devices?",[10,316,317],{},"Yes. You can log in with the same account on multiple devices, but we recommend avoiding frequent IP or device switching, as the system may detect it as abnormal behavior.",[37,319,321],{"id":320},"why-was-my-account-restricted","Why was my account restricted?",[10,323,324],{},"Accounts are usually restricted for security reasons, such as:",[82,326,327,330],{},[85,328,329],{},"Abnormal login behavior: frequent IP changes, logins from multiple locations, brute-force attempts, etc.;",[85,331,332],{},"Abuse: frequent invalid requests, malicious number farming, an extremely low success rate (below 5%), etc.",[10,334,335],{},"If you believe this is a mistake, please contact support by email — we'll be happy to help.",[29,337],{},[32,339,341],{"id":340},"contact-us","📞 Contact Us",[10,343,344],{},"If you need further assistance, feel free to reach out to our support team:",[82,346,347,357],{},[85,348,349,352,353],{},[14,350,351],{},"Email",": ",[45,354,356],{"href":355},"mailto:support@sms-activation.net","support@sms-activation.net",[85,358,359,352,362],{},[14,360,361],{},"Telegram bot",[45,363,264],{"href":261,"rel":364},[263],{"title":366,"searchDepth":367,"depth":367,"links":368},"",4,[369,374,381,387,393,398],{"id":34,"depth":370,"text":35,"children":371},3,[372,373],{"id":39,"depth":367,"text":40},{"id":55,"depth":367,"text":56},{"id":69,"depth":370,"text":70,"children":375},[376,377,378,379,380],{"id":73,"depth":367,"text":74},{"id":96,"depth":367,"text":97},{"id":112,"depth":367,"text":113},{"id":127,"depth":367,"text":128},{"id":141,"depth":367,"text":142},{"id":153,"depth":370,"text":154,"children":382},[383,384,385,386],{"id":157,"depth":367,"text":158},{"id":179,"depth":367,"text":180},{"id":193,"depth":367,"text":194},{"id":223,"depth":367,"text":224},{"id":232,"depth":370,"text":233,"children":388},[389,390,391,392],{"id":236,"depth":367,"text":237},{"id":254,"depth":367,"text":255},{"id":268,"depth":367,"text":269},{"id":279,"depth":367,"text":280},{"id":298,"depth":370,"text":299,"children":394},[395,396,397],{"id":302,"depth":367,"text":303},{"id":313,"depth":367,"text":314},{"id":320,"depth":367,"text":321},{"id":340,"depth":370,"text":341},"One-stop answers for the SMS activation platform: buying virtual numbers and refunds, troubleshooting SMS reception, account and payment issues — everything you need to get started with virtual phone numbers.","md",{},true,"\u002Fhelp\u002Fhelp.en",{"title":5,"description":399},"help\u002Fhelp.en","yotvJmZeFMsrdXhomekBy5Aduc0yL-N0G-xansLEO9g",1790101470694]